Account Manager

ABOUT US

Dahlsens Family Group of Companies is a proud, long-standing partner to Australia’s builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.

We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.

With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.

ABOUT THE ROLE

• Sydney – New South Wales
• Full-time permanent opportunity + great salary + super + working with an awesome team
• Tool of Trade vehicle
• Be part of a 145 year old organisation that puts its people first and has their best interests at heart

We have an exciting opportunity for a driven and customer focused Account Manager to join our team, covering the North & South West Sydney district area. Reporting directly to the Field Sales Manager - NSW Metro, this is a hands-on, territory-based role that blends strong customer relationship management with proactive business development and new customer acquisition - making it ideal for a motivated sales professional who thrives in a fast-paced, trade-focused environment.

You will be accountable for growing our Trade-based business through targeted sales development activities, while ensuring the consistent delivery of day-to-day sales and support to your customer base. This means managing the full scope of your territory — from quoting and ordering through to special order pricing, purchasing, and the general administration that comes with looking after a portfolio of Trade accounts.

You'll work across a whole-of-project offer, supporting your customers at every stage of the build, and you'll be expected to bring energy, initiative, and a genuine commitment to service excellence to everything you do. As part of a high-performing team, you'll be supported with ongoing coaching and development from your Field Sales Manager to ensure you continue to grow in the role and deliver results for your customers and the business.

RESPONSIBILITIES WILL INCLUDE

• Building and maintaining strong relationships with Trade customers across the North & South West Sydney district
• Identifying and acquiring new business opportunities within your territory
• Managing the end-to-end quoting and ordering process, including special order pricing and purchasing
• Supporting customers with a whole-of-project approach to meet their building and supply needs
• Handling the day-to-day administration involved in managing a portfolio of Trade accounts
• Contributing to a high-performing team culture focused on delivering quality, on-time products to customers and builders

QUALIFICATIONS AND SKILLS

• A proactive, results-driven sales professional with a genuine customer focus
• Strong communication and relationship-building skills
• Experience in the building, construction, or trade supply industry (mandatory)
• Ability to manage competing priorities and stay on top of administrative tasks
• A willingness to learn, grow, and embrace new skills as the business evolves
• A true team player who takes pride in shared success

RECRUITMENT AGENCIES

We kindly ask that recruitment agencies do not contact us or any Dahlsens team member about this role. We’re managing this recruitment directly and aren’t seeking agency support at this time.

PERKS

• Take a day off on your Birthday & still get paid for it (subject to eligibility).
• Free Employee Assistance Program (EAP) for you and your family members.
• Uniform provided so you can look the part when customer facing.
• Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
• Team member discounts may be available (T&C may apply).
• Be part of something strong, we really are growing together.
• Your contribution is valued and celebrated; the company culture lives this.
• Work with a great bunch of friendly people who want to see you succeed.

Apply now

Share