Analyst

ABOUT US

Dahlsens Family Group of Companies is a proud, long-standing partner to Australia’s builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.

We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.

With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.

ABOUT THE ROLE

• Notting Hill – Victoria (Dahlsens Support Office)
• Full-time permanent opportunity, Monday to Friday + competitive salary package + super
• Modern Notting Hill office + on-site parking + supportive, down-to-earth team culture
• Be part of a 145 year old organisation that puts its people first and has their best interests at heart

The Analyst provides critical support and information to our Account, Branch and Regional Managers to assist in the creation of accurate building material quotes. Based at our Notting Hill Support Office and reporting to the Trade Hub Manager, you will liaise with branch team members, Support Office colleagues, customers and suppliers to ensure accurate, relevant information is in the right hands at the right time.

You will conduct margin analysis, report on performance trends, analyse sales data to generate actionable insights, and maintain branch and customer pricing files with a high level of accuracy. You will also manage product translations to support customer systems and software, and provide branch support for general and customer enquiries.

You will receive ongoing coaching and mentoring from your manager to support your development in the role and help you grow your analytical and commercial skills.

This is a detail-focused, numbers-driven role for someone who thrives on accuracy, enjoys working with data and pricing, and likes collaborating across multiple teams to deliver outstanding service to internal and external customers.

RESPONSIBILITIES WILL INCLUDE

• Maintaining branch and customer pricing files with a high level of accuracy
• Conducting margin analysis and reporting on performance trends across branches and customers
• Analysing sales data from multiple sources to generate actionable insights for Account, Branch and Regional Managers
• Providing branch support for general and customer enquiries, including pricing, quotes and product information
• Managing product translations to support customer systems and software
• Conducting market research to identify trends, evaluate market dynamics and understand the competitive landscape in the timber and building materials industry
• Creating clear, accessible reports and presentations that turn complex data into decisions
• Developing accurate industry forecasts and identifying potential impacts on the business to support proactive strategy
• Examining supply chain processes to identify optimisation opportunities and cost-effectiveness
• Collaborating effectively with internal and external stakeholders, including suppliers and customers
• Reporting hazards, near misses and incidents promptly via Donesafe
• Living the 'Our Circle of Care' principles – See, Say, Listen, Stop – and looking out for the safety of yourself, your team, our customers and the community

QUALIFICATIONS AND SKILLS

• Tertiary qualification in Business, Retail, Sales or a related discipline (preferred)
• 2+ years' experience in an analytical, estimating, quoting or similar role (preferred)
• Experience in the building materials, hardware or construction industry (preferred)
• Strong attention to detail with the ability to work accurately under strict timeframes
• Solid numerical skills and confidence working with pricing, margins and costings
• Strong analytical and problem-solving ability, with a knack for finding the root cause of issues
• Effective written and verbal communication skills, with the ability to collaborate across teams and build relationships with internal and external stakeholders
• Proficient in Microsoft Office, particularly Excel, and comfortable learning new systems and software
• High level of care for the work you produce, with a willingness to learn from errors and avoid repeating them
• Self-driven with the ability to prioritise, manage your own workload and deliver to deadlines and end-of-month targets

RECRUITMENT AGENCIES

We kindly ask that recruitment agencies do not contact us or any Dahlsens team member about this role. We're managing this recruitment directly and aren't seeking agency support at this time.

PERKS

• Take a day off on your Birthday & still get paid for it (subject to eligibility).
• Free Employee Assistance Program (EAP) for you and your family members.
• Uniform provided so you can look the part when customer facing.
• Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
• Team member discounts may be available (T&C may apply).
• Be part of something strong, we really are growing together.
• Your contribution is valued and celebrated; the company culture lives this.
• Work with a great bunch of friendly people who want to see you succeed.

Apply now

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