Dispatch Coordinator
ABOUT US
Dahlsens Family Group of Companies is a proud, long-standing partner to Australia’s builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.
We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.
With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.
ABOUT THE ROLE
- Thomastown - Victoria
- Full-time permanent opportunity + attractive hourly rate + super + working with an awesome team
- Free uniform and safety boot reimbursement of up to $120
- Be part of a 145 year old organisation that puts its people first and has their best interests at heart
The Dispatch Coordinator is
responsible in leading a highly skilled yard team to ensure daily operations
are met and that we provide on time delivery to our customers who rely on us
for their building and timber materials. This is not your average Dispatch
Coordinator role! It is a challenging
and varied role where every day is different. This is a fast-paced busy
environment where the dispatch team is fully committed to delivering positive
outcomes to our customers and builders.
RESPONSIBILITIES WILL INCLUDE
- Schedule and confirm the dispatch of outbound orders
- Updating customers on expected delivery delays
- Storing and packaging of goods and materials in accordance with appropriate procedures and/or regulations
- Allocating and retrieving goods from specific warehouse areas
- May use forklift to unload and load trucks and put stock in racking
- High level of problem-solving and the ability to work under pressure
- Strong communication and interpersonal skills, calm and respectful under pressure with a positive can-do attitude
- Processing paperwork in accordance with process and procedures
- High awareness of site safety and duty of care for your team, staff and site visitors
- Finally have a ‘hands on’ with a 'can do' attitude
QUALIFICATIONS AND SKILLS
- Experience in a similar role of 3+ years in a trade, manufacturing industry.
- Proven experience in dispatching, coordination, or a similar role
- Strong computer skills, including proficiency in dispatch software and MS Office Suite.
- Excellent organisational and multitasking abilities.
- Exceptional communication and interpersonal skills.
- Ability to work effectively under pressure and adapt to changing priorities.
- Detail-oriented with a focus on accuracy and efficiency.
- Forklift Licence (preferred)
RECRUITMENT AGENCIES
We kindly ask that recruitment
agencies do not contact us or any Dahlsens team member about this role. We’re
managing this recruitment directly and aren’t seeking agency support at this
time.
PERKS
- Take a day off on your Birthday & still get paid for it (subject to eligibility).
- Free Employee Assistance Program (EAP) for you and your family members.
- Uniform provided so you can look the part when customer facing.
- Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
- Team member discounts may be available (T&C may apply).
- Be part of something strong, we really are growing together.
- Your contribution is valued and celebrated; the company culture lives this.
- Work with a great bunch of friendly people who want to see you succeed.
