Production Scheduler
ABOUT US
Dahlsens Family Group of Companies is a proud, long-standing partner to Australia’s builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.
We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.
With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.
ABOUT THE ROLE
- Wagga Wagga – New South Wales
- Full-time permanent opportunity + attractive salary package + super + working with an awesome team
- Free uniform and safety boots reimbursement provided up to $120.00
- Be part of a 145 year old organisation that puts its people first and has their best interests at heart
As a Production Scheduler at our Wagga Wagga Truss & Frame manufacturing plant, you will play an integral role in our truss and frame operations. Your primary focus will be the accurate data entry of new orders and ensuring they flow through the confirmation and manufacturing process in consultation with the Branch Manager and Production Manager.
Reporting to the Branch Manager, you will work very closely with the Production Manager in reviewing production capabilities and ensuring scheduling projections of orders are aligned to those capacities. You will also be a key point of contact for our trade customers – taking phone calls, responding to emails, and managing invoicing and purchase order administration to keep our plant running smoothly.
This is a fast-paced, detail-focused role for someone with strong organisational skills, a proactive can-do attitude, and the ability to juggle multiple priorities across scheduling, stock and customer service every day.
RESPONSIBILITIES WILL INCLUDE
- Ensuring production schedules are up to date and revisions are carried out accordingly
- Scheduling the production of jobs and overseeing the running of the production line
- Ensuring adequate supplies (nails, plates, braces, steel, glass, fittings etc.) are available so production is not compromised
- Scheduling deliveries to meet customer expectations and the production timetable
- Managing customer calls and emails, providing timely, accurate updates on orders and delivery timing
- Processing invoicing, receipting and purchase orders accurately and on time
- Optimising utilisation of trucks and drivers while meeting customer delivery expectations
- Liaising with the Branch Manager on staffing to meet the production timetable and delivery requirements
- Liaising with Detailers to ensure work is ready for production and schedules run uninterrupted
- Communicating timber supply levels to the appropriate people to protect the supply chain
- Developing new procedures and processes to improve output, scheduling and manufacturing turnaround
- Providing daily, weekly, monthly and ad hoc reports as required
- Reporting hazards, near misses and incidents promptly via Donesafe
- Living the 'Our Circle of Care' principles – See, Say, Listen, Stop – and looking out for the safety of yourself, your team, our customers and the community
QUALIFICATIONS AND SKILLS
- 3+ years' proven experience in a scheduling or logistics role or similar (preferred)
- Experience in the manufacturing or building supplies industry (preferred)
- Tertiary qualifications in Construction and Building (preferred)
- Great customer service skills, including strong phone manner and professional email etiquette
- Strong organisational and scheduling skills, with the ability to multi coordinate across teams
- Attention to detail is paramount in this role
- Excellent computer skills and confidence with data entry, invoicing and purchase order systems
- Ability to work autonomously in a fast-paced environment
- Product experience with timber and building materials (preferred)
- A team player who is energetic, self-driven, uses initiative to solve problems and takes ownership every day
RECRUITMENT AGENCIES
We kindly ask that recruitment agencies do not contact us or any Dahlsens team member about this role. We're managing this recruitment directly and aren't seeking agency support at this time.
PERKS
- Take a day off on your Birthday & still get paid for it (subject to eligibility).
- Free Employee Assistance Program (EAP) for you and your family members.
- Uniform provided so you can look the part when customer facing.
- Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
- Team member discounts may be available (T&C may apply).
- Be part of something strong, we really are growing together.
- Your contribution is valued and celebrated; the company culture lives this.
- Work with a great bunch of friendly people who want to see you succeed.
