Retail Supervisor
ABOUT US
Dahlsens Family Group of Companies is a proud, long-standing partner to Australia’s builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.
We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.
With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.
ABOUT THE ROLE
- Deniliquin – New South Wales
- Full-time permanent opportunity + great hourly rate + super + working with an awesome team
- Free Uniform!!
- Safety Boot Reimbursement
- Be part of a 145 year old organisation that puts its people first and has their best interests at heart
We are seeking an experienced and motivated Retail Supervisor to support the day-to-day operations of our store and help deliver an outstanding customer experience.
As a key member of the team, you will be responsible for ensuring the store runs smoothly, customers receive exceptional service, and the retail environment is safe, organised, and well presented. You will lead by example, support team members on the shop floor, and assist with mentoring and onboarding new team members.
This is a hands-on role where you will work closely with the Branch Manager and broader team to maintain high standards, drive sales through great service, and ensure customers can easily find the products they need.
If you enjoy working in a fast-paced retail environment and are passionate about delivering great service, this role offers an excellent opportunity to grow your career with a trusted Australian business.
RESPONSIBILITIES WILL INCLUDE
- Providing exceptional customer service and creating a welcoming environment for customers in store.
- Supporting daily store operations including merchandising, stock presentation, and maintaining a clean and organised retail space.
- Assisting customers with product enquiries, purchases, and recommendations to ensure the best solutions for their needs.
- Working with the team to achieve sales targets and drive strong customer satisfaction.
- Supporting the onboarding, training, and mentoring of new team members.
- Monitoring stock levels and assisting with inventory management.
- Ensuring store displays and merchandise are presented to a high standard to enhance the shopping experience.
- Maintaining a safe workplace by following safety procedures and identifying hazards.
- Working collaboratively with the Branch Manager and team to ensure smooth day-to-day operations.
QUALIFICATIONS AND SKILLS
- Previous experience in retail, hardware, building supplies, or a similar customer-focused environment.
- Strong customer service skills with the ability to build rapport and create positive customer experiences.
- Experience supporting or leading a retail team would be highly regarded.
- Strong communication and organisational skills.
- Ability to multitask and work in a fast-paced retail environment.
- Confidence in assisting customers with product information and recommendations.
- A positive, hands-on attitude with a willingness to support the team wherever required.
- Ability to learn and operate point-of-sale and retail systems.
- A strong focus on safety and maintaining a clean and organised work environment.
RECRUITMENT AGENCIES
We kindly ask that recruitment agencies do not contact us or any Dahlsens team member about this role. We’re managing this recruitment directly and aren’t seeking agency support at this time.
PERKS
- Take a day off on your Birthday & still get paid for it (subject to eligibility).
- Free Employee Assistance Program (EAP) for you and your family members.
- Uniform provided so you can look the part when customer facing.
- Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
- Team member discounts may be available (T&C may apply).
- Be part of something strong, we really are growing together.
- Your contribution is valued and celebrated; the company culture lives this.
- Work with a great bunch of friendly people who want to see you succeed.
