Sales & Service Agent

ABOUT US

Dahlsens Family Group of Companies is a proud, long-standing partner to Australia’s builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.

We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.

With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.

ABOUT THE ROLE

We’re on the lookout for a Sales & Small Engine Service Agent to join our team in Broome.

This is a hands-on role that combines customer service, retail and trade sales, and small engine servicing. You’ll be helping customers with advice, parts, servicing and repairs, making sure their equipment is running safely and reliably.

If you like variety in your day, enjoy working with people, and have a practical mindset, this could be a great fit. You’ll also have the chance to build your skills through ongoing training across product knowledge, mechanics, customer service and retail.

You’ll need to be available to work every second Saturday morning.

WHAT YOU’LL BE DOING

• Helping retail and trade customers with sales and service enquiries
• Providing advice and recommendations on outdoor power equipment
• Servicing and repairing small engines, including Honda and Stihl equipment
• Assisting with hardware sales, stock movement and restocking
• Processing customer orders and enquiries over the phone and by email
• Preparing customer quotes accurately
• Keeping the store tidy, organised and well presented
• Taking part in regular product training with leading brands

QUALIFICATIONS AND SKILLS

• Experience in hardware, small engines, or the building industry 
• Mechanical experience, or a genuine interest in learning 
• Confidence talking to customers and explaining technical information clearly 
• A practical, solutions-focused attitude 
• Strong attention to detail and accuracy 
• Experience with cash handling and point of sale systems 
• Basic computer skills and the ability to learn new systems quickly 
• Good communication skills and a team-first approach 
• A strong commitment to safety 
• Manual driver’s licence 
• Forklift licence (LF) is a bonus, but not essential

PERKS

• Take a day off on your Birthday & still get paid for it (subject to eligibility).
  
• Free Employee Assistance Program (EAP) for you and your family members.
• Uniform provided so you can look the part when customer facing.
• Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
• Team member discounts may be available (T&C may apply).
• Be part of something strong, we really are growing together.
• Your contribution is valued and celebrated; the company culture lives this.
• Work with a great bunch of friendly people who want to see you succeed.

Apply now

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