Sales, Quotes & Orders

ABOUT US

Dahlsens Family Group of Companies is a proud, long-standing partner to Australia’s builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.

We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.

With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.

ABOUT THE ROLE

We are looking for a results-driven Sales, Quotes & Orders team member, supporting multiple areas of the business in delivering service excellence to our customers. In this role, you will be responsible for accurately pricing and processing sales, quotes and orders in a professional and competitive manner. You are a self-motivated and proactive individual who thrives in a fast-paced environment and is passionate about creating positive customer experiences.

With a background in building and/or manufacturing, you will act as a key point of communication between customers, suppliers and internal teams. Success in this role will come from your ability to convert quotes into sales while building strong, lasting customer relationships across the region. You will be part of a collaborative and positive team, always focused on delivering outcomes that are in the best interests of the customer.

RESPONSIBILITIES WILL INCLUDE

Prior experience with hardware, manufacturing or within the building industry is essential. These roles are well suited to someone with confidence, strong desire to succeed and those who enjoy working in a team environment. 

• Processing of customer orders & quotes by phone and email
• Preparing accurate quotes for customers 
• Following up with customers to convert quotes to orders
• Monitoring orders and communicating status of orders to the customers
• Review invoices to ensure accuracy at all times
• Monitoring stock levels to ensure supply and demand needs are met
• High awareness of site safety and duty of care for your team, staff and site visitors
• Have a ‘hands on’ approach with a 'can do' attitude
• Undertake regular product training with market leading brands

QUALIFICATIONS AND SKILLS

• Demonstrated experience in a Quoting & Ordering or estimating role
• Ability to read and understand building plans
• Strong ambitions to succeed in your role
• Knowledge and previous experience in the building materials and associated products 
• Excellent written and verbal communication skills and an enjoyment of working with people
• Previous experience dealing with suppliers and logistic companies
• Genuine commitment to Safety and Customer service
• Solid understanding of construction process
• High level of computer literacy with the ability to learn new systems quickly
• Car licence essential

PERKS

• Take a day off on your Birthday & still get paid for it (subject to eligibility).
• Free Employee Assistance Program (EAP) for you and your family members.
• Uniform provided so you can look the part when customer facing.
• Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
• Team member discounts may be available (T&C may apply).
• Be part of something strong, we really are growing together.

Apply now

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